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admin — Mon, 31 Oct 2011 04:01:24 +0000

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admin — Sat, 12 Sep 2009 14:48:56 +0000

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Exam : EXIN EX0-105
Title : Information Security Foundation based on ISO/IEC 27002

1. Peter works at the company Midwest Insurance. His manager, Linda, asks him to send the terms and conditions for a life insurance policy to Rachel, a client.
Who determines the value of the information in the insurance terms and conditions document?
A. The recipient, Rachel
B. The person who drafted the insurance terms and conditions
C. The manager, Linda
D. The sender, Peter
Answer: A

2. You work in the office of a large company. You receive a call from a person claiming to be from the Helpdesk. He asks you for your password.
What kind of threat is this?
A. Natural threat
B. Organizational threat
C. Social Engineering
Answer: C

3. You are a consultant and are regularly hired by the Ministry of Defense to perform analyses. Since the assignments are irregular, you outsource the administration of your business to temporary workers. You don’t want the temporary workers to have access to your reports.
Which reliability aspect of the information in your reports must you protect?
A. Availability
B. Integrity
C. Confidentiality
Answer: C

4. Some threats are caused directly by people, others have a natural cause.
What is an example of an intentional human threat?
A. Lightning strike
B. Arson
C. Flood
D. Loss of a USB stick
Answer: B

5. What is the greatest risk for an organization if no information security policy has been defined?
A. If everyone works with the same account, it is impossible to find out who worked on what.
B. Information security activities are carried out by only a few people.
C. Too many measures are implemented.
D. It is not possible for an organization to implement information security in a consistent manner.
Answer: D

6. We can acquire and supply information in various ways. The value of the information depends on whether it is reliable.
What are the reliability aspects of information?
A. Availability, Information Value and Confidentiality
B. Availability, Integrity and Confidentiality
C. Availability, Integrity and Completeness
D. Timeliness, Accuracy and Completeness
Answer: B

7. When we are at our desk, we want the information system and the necessary information to be available. We want to be able to work with the computer and access the network and our files.
What is the correct definition of availability?
A. The degree to which the system capacity is enough to allow all users to work with it
B. The degree to which the continuity of an organization is guaranteed
C. The degree to which an information system is available for the users
D. The total amount of time that an information system is accessible to the users
Answer: C

8. A well executed risk analysis provides a great deal of useful information. A risk analysis has four main objectives.
What is not one of the four main objectives of a risk analysis?
A. Identifying assets and their value
B. Determining the costs of threats
C. Establishing a balance between the costs of an incident and the costs of a security measure
D. Determining relevant vulnerabilities and threats
Answer: B

9. Why do organizations have an information security policy?
A. In order to demonstrate the operation of the Plan-Do-Check-Act cycle within an organization.
B. In order to ensure that staff do not break any laws.
C. In order to give direction to how information security is set up within an organization.
D. In order to ensure that everyone knows who is responsible for carrying out the backup procedures.
Answer: C

10. What is the definition of the Annual Loss Expectancy?
A. The Annual Loss Expectancy is the amount of damage that can occur as a result of an incident during the year.
B. The Annual Loss Expectancy is the size of the damage claims resulting from not having carried out risk analyses effectively.
C. The Annual Loss Expectancy is the average damage calculated by insurance companies for businesses in a country.
D. The Annual Loss Expectancy is the minimum amount for which an organization must insure itself.
Answer: A

11. What is a risk analysis used for?
A. A risk analysis is used to express the value of information for an organization in monetary terms.
B. A risk analysis is used to clarify to management their responsibilities.
C. A risk analysis is used in conjunction with security measures to reduce risks to an acceptable level.
D. A risk analysis is used to ensure that security measures are deployed in a cost-effective and timely fashion.
Answer: D

12. You are the owner of a growing company, SpeeDelivery, which provides courier services. You decide that it is time to draw up a risk analysis for your information system. This includes an inventory of the threats and risks.
What is the relation between a threat, risk and risk analysis?
A. A risk analysis identifies threats from the known risks.
B. A risk analysis is used to clarify which threats are relevant and what risks they involve.
C. A risk analysis is used to remove the risk of a threat.
D. Risk analyses help to find a balance between threats and risks.
Answer: B

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admin — Sat, 25 Jul 2009 07:48:28 +0000

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Exam : EXIN EX0-103
Title : ISO/IEC 20000 Foundation

1. What is accreditation in the context of ISO/IEC 20000?
A. the determination of measurement results using defined procedures on the basis of documented requirements
B. the evaluation of test results to verify compliance with requirements plus confirmation by the certification body
C. the notification of approved testing and certification bodies with the relevant authority for publication
D. the official recognition by a third party of organizations involved in testing, inspection and certification
Answer: D

2. Which of the following tasks is assigned to each process manager?
A. channeling data to Problem Management
B. ensuring the process is running effectively and efficiently
C. following up on Incidents
D. setting up Service Level Agreements with the users
Answer: B

3. What is the added value of a service being delivered?
A. You can specifically define the service by means of a Service Level Agreement (SLA).
B. You do not have the ownership of specific costs and risks in producing the service.
C. You do not have to invest in a process to control it.
D. The outcomes have a lower total cost of ownership than when the value is produced within the customer organization.
Answer: B

4. What is the objective of a Management System?
A. to define, agree, record and manage levels of services
B. to ensure that Key Performance Indicators (KPIs) are defined for all IT services
C. to ensure that new services and changes to services will be deliverable and manageable at the agreed cost and services quality
D. to provide the policies and the framework that is needed for the effective management and implementation of all IT services
Answer: D

5. Which service changes should be documented in change records?
A. all service changes
B. formal closure of services
C. staff recruitment
D. user training
Answer: A

6. Which of the aspects listed below is included in ISO/IEC 20000?
A. customer communication
B. employee motivation
C. social responsibility
D. standard products
Answer: A

7. Which statement below is not a purpose of Supplier Management procedures?
A. that business transactions between all parties are recorded
B. that information on the performance of all suppliers can be observed and acted upon
C. that it is made clear that the supplier cannot subcontract part of the delivered services to the Service Provider
D. that the suppliers understand their obligation to the Service Provider
Answer: C

8. The Service Provider should check that the Service Management objectives and the plan are being achieved. Which of the following items is not measured as part of this monitoring, measuring or review?
A. Customer satisfaction
B. Major non-conformities
C. Problems
D. Resource utilization
Answer: C

9. Which of the following must be included within the Service Management plan?
A. Configuration Item (CI) type
B. Information security controls
C. Return to normal working
D. Tools as appropriate to support the processes
Answer: D

10. Which of the following is Problem Management primarily concerned with?
A. looking at Security Plans
B. looking at the cause of Incidents
C. looking at the Change Plan
D. looking at the Release Strategy
Answer: B

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